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It is recommended that your stove is serviced regularly and the frequency will depend on the extent of usage and how well the stove has been operated.
Stoves that are worked hard for a lot of the year will need to be check out annually to ensure that the controls and components are functioning properly and that the stove remains safe to use.
Stoves that are used only occasionally during the heating season may not require servicing as regularly.
We can make minor repairs to some stove models where spares are still available.
We want you to be absolutely sure that you are making the right decision and you cannot do that without all the relevant information to hand. It is for this reason that we offer a free survey and a very low priced quotation to all prospective customers, with no obligation to purchase.
Every member of our stove installation team is HETAS registered, meaning they have been trained to current UKAS standards and know exactly what they are doing.
Because all of our installers are HETAS registered, there is no need to endure the hassle and expense of applying for approval from the council for your new installation. We will issue you with a certificate of compliance once your stove has been installed, which you can then show to your insurance company.
We don’t just install the stove itself, we also install flue liners for installations where an existing chimney is going to be used and complete flue systems, including cowls if required, for clients who do not have a chimney they can use for their new wood-burning or multi-fuel stove.
After your stove has been safely installed and is ready to use, we will of course sweep up and leave your home in the same condition as we found it. However this is not the end of our services: we can also visit your property on an annual basis (or more often if required) to clean your flues and maintain your stove. A reliable chimney sweeping service is essential for the continuing safe operation of your stove and we make sure that you do not have to worry about such matters with our first-class after sales service.
We strive to keep our business costs as low as possible and pass on the savings that we make to our customers in the form of lower prices.
We believe that it should be possible to offer a high quality service at a low cost and have demonstrated this to be the case to many satisfied Customers across the South East.
In the unlikely event that you should receive a genuine quotation for the supply and installation of a new wood-burning or multi-fuel stove that is lower than our prices, please let us know and we guarantee to beat it.
Your satisfaction is our main priority at all times and we will do whatever we can to ensure that you are completely happy with the service we provide.